E-Shop Appliances is your trusted destination for top-notch electronics and appliances. At E-Shop, we prioritise your satisfaction and strive to provide products of the highest quality. As part of our commitment to excellence, we offer a comprehensive warranty policy to ensure your purchase experience is worry-free and enjoyable.
1. Warranty Coverage:
Our warranty policy covers manufacturing defects and malfunctions under normal usage conditions. It includes repairing or replacing faulty parts or products, subject to the below terms and conditions.
2. Duration of Warranty:
The duration of the warranty varies depending on the type of product purchased. Typically, our appliances come with a standard warranty period of one Year from the date of purchase. However, certain products may offer extended warranty options for added peace of mind.
3. What’s Covered:
Our warranty covers defects in materials and workmanship, including but not limited to:
- Electrical malfunctions
- Component failures
- Structural defects
- Functional issues
4. What’s Not Covered:
While our warranty is designed to provide comprehensive coverage, there are certain exceptions and exclusions, including:
- Damage caused by accidents, misuse, or negligence
- Unauthorised repairs or modifications
- Normal wear and tear
- Consumable parts such as batteries or filters
- Damage resulting from improper installation or maintenance
5. How to Claim Warranty:
If you encounter any issues with your product during the warranty period, follow these steps to initiate a warranty claim:
- Contact our customer service team via phone or email to report the issue.
- Provide proof of purchase, including the order number and date of purchase.
- Describe the nature of the problem and any relevant details.
- Our customer service team will guide you through the following steps, which may include troubleshooting steps, repair services, or product replacement.
6. Exercising Your Rights:
You have rights under consumer protection laws and our warranty policy as a consumer. If you believe your rights have been violated or require further assistance, please don’t hesitate to contact us. We are committed to upholding the highest standards of customer service and satisfaction.
7. Extended Warranty Options:
We offer extended warranty options on select products for added peace of mind. These extended warranties provide additional coverage beyond the standard warranty period, protecting your investment for years. Please inquire about extended warranty options at the time of purchase.
8. Limitation of Liability:
In no event shall E-Shop Appliances be liable for any incidental, consequential, or indirect damages arising from the use or inability to use our products, whether based on warranty, contract, tort, or any other legal theory.
9. Our Commitment to Quality:
At E-Shop Appliances, we stand behind the quality and reliability of our products. Our warranty policy reflects our commitment to ensuring your satisfaction with every purchase. If you have any questions or concerns regarding our warranty policy, please don’t hesitate to contact us.
Thank you for choosing E-Shop Appliances for all your electronic and appliance needs. We look forward to serving you and exceeding your expectations.